To facilitate the WAJ/OMS activities, advanced information technology is applied. Using Oracle RDBMS, ESRI ArcGIS products and special expert software, several tailor made applications were developed and introduced in the regular business processes.
The integration of the information is provided by the GIS, a modular application development approach is applied to enable WAJ in targeting the most pressing issues first.
By carrying out detailed user needs analyses, applying the rapid prototyping technology and limiting the application development to the essential functionalities, the investment in the IT yielded pay-back periods of less than one year, thus improving the overall technical and financial performance of the respective business units.
In Irbid Governorate, WAJ was able to reduce the deficit by more than 30% within one year.
To enable and provide an even higher level of collaboration among the staff, OMS started the introduction of web based information technology like Internet map servers and MIS navigation tools. This should facilitate a wider use of the already developed applications across all business units, which in the Northern Governorates are geographically spread over more than 50 locations.
